Skip to main content

How can I request my payment?

In your website dashboard, you will find the "Payments" section in the menu. Here, you can submit a payment request by filling out the provided form. Once submitted, your linked trading account will be switched to read-only mode until the payment is finalized, so please ensure you close all open trades beforehand. The minimum payment amount is $100.

​

CRYPTO: For payments under $500, we process them using cryptocurrencies (USDT, USDC, ETH, BTC).

​RISE: For payments over $500, we use Rise, which offers options for both bank transfers and cryptocurrency.

​

However, if Rise does not operate in your country, we will process the payment using cryptocurrency instead. Payments are handled Monday through Friday between 10:00 AM and 3:00 PM CET. You can view the list of countries where Rise is unavailable here:

​

To add one of these withdrawal methods, please follow these steps:

Select the “Withdraw” option from the left-hand menu.

Once there, you will see three tabs. Go to “Other Accounts.”

Click the “Add Account” button.

Then, select the payment method you wish to add:

Rise: Enter your email address. You can enter the same email address again for the “Address ID.” Note: The user email for WSF and Rise must be the same.

Crypto: Enter your name, select the network under “Provider,” enter your wallet address in the “Address ID” field, and finally, choose the cryptocurrency.

Your account will remain temporarily locked during the withdrawal review and approval process. Once the payment is approved, you will immediately receive the funds in your account, depending on the selected payment method.

If you chose cryptocurrency payment, you will receive an email containing a link and a form that must be completed to receive the payment.

Once the payment has been received, your account will be reactivated, and your balance will be adjusted to deduct the withdrawal amount.

Did this answer your question?